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Help
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General
| 1. |
Q. |
How do I know if I'm eligible for a Global Student Loan? |
| A. |
Please register and create a profile on our website to find out if you are eligible. Eligibility requirements and terms and conditions are set by GSLC's lender partners, and are reset from time to time. |
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| 2. |
Q. |
What type of loan would I receive? |
| A. |
We facilitate loans for education-related expenses. |
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| 3. |
Q. |
Does the loan cover only tuition, or living expenses as well? |
| A. |
In addition to covering your tuition, the Global Student Loan provides funding for other education-related expenses such as fees, computers, communications, travel, and housing. |
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| 4. |
Q. |
I have graduated high school early and wish to apply for a student loan. Can I apply if I am under 18? |
| A. |
At this time, students 18 and over are allowed to apply. |
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| 5. |
Q. |
I am a non-U.S. citizen and I wish to study in a country other than the U.S. Do you offer that service? |
| A. |
At this time, we facilitate loans for non-U.S. citizens who wish to study a U.S. colleges and unviersities. We do expect to expand in the future, so please tell us in the "feedback" section in which country you would like to study. If you are studying at an online school which has headquarters in the U.S., such as the University of Phoenix, you may study from outside of the U.S. |
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| 6. |
Q. |
Do you offer loans for U.S. citizens wishing to study abroad? |
| A. |
At this time, we facilitate loans for non-U.S. citizens only. |
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| 7. |
Q. |
Can I take out a loan for study in my home country? |
| A. |
At this time, we facilitate loans for non-U.S. citizens who wish to study outside their home country. If you are studying at an online school such as the University of Phoenix, you may study from your home country. |
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| 8. |
Q. |
Am I required to go back to my home country after graduation? |
| A. |
Please check with your school and your visa requirements for that information. |
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| 9. |
Q. |
What is the maximum amount I can borrow? |
| A. |
Eligible students may view the loan terms and conditions, including repayment options and minimum and maximum amounts, after registration. |
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| 10. |
Q. |
Do you offer any non-interest loans? |
| A. |
No, at this time our program offers interest-based loans only. |
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| 11. |
Q. |
Does the loan get disbursed directly to the school or to the student? |
| A. |
The loan is disbursed directly to the school. |
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| 12. |
Q. |
Who do I contact if my address changes? |
| A. |
If you have not yet completed your application and / or your application is "in process" at the school or at the lender, please log in to your account and edit the personal information in your application. If your application has been "final approved" by the lender, you are unable to edit information in your application. In this case, please contact the lender by clicking on "send a message" in your "Applications in Progress" queue after you log in to your account. |
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| 13. |
Q. |
I tried to log in and continue my application but it keeps on bringing me to the "Please Help Us Meet Your Needs" page. What do I do? |
| A. |
Our site will direct you to the "Help us meet your needs" section, if we do not currently have a relationship with the schools you are interested in or are attending, or your country of permanent residence. Please let us know this information through the "feedback" form so we can expand our program to better meet your needs. |
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| 14. |
Q. |
What are your participating countries? |
| A. |
Please register and create a profile on our website to find out if you are eligible based on your country of permanent residence. |
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| 15. |
Q. |
What should I do if my country of permanent residence is not listed? |
| A. |
Please register on our website. After registration you will be led to the "Please Help Us Meet Your Needs" page. This information will be added to our waiting list of countries and schools to be considered in the future. |
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| 16. |
Q. |
Do I need collateral to get a loan? |
| A. |
Yes. Currently, the lender will secure the education loan by using a residential property as collateral. The property must exist in one of the approved locations listed in the loan terms and conditions. Please register to view the complete loan terms and conditions. The terms and conditions are set by GSLC's lender partners and are reset from time to time. |
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Partner Schools or Lenders
| 1. |
Q. |
Do you work with all schools? |
| A. |
Please register and create a profile on our website to find out if your school is participating. |
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| 2. |
Q. |
When you list a participating university, does that include all schools within the university such as the dental and medical schools? |
| A. |
This varies by university. Check with the financial aid department at the school you are attending to see if they are participating with our program. |
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| 3. |
Q. |
What should I do if my school is not listed? |
| A. |
Please register and tell us the name of your school by completing the "feedback" form. A representative will contact you once your school has been added. |
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| 4. |
Q. |
How can I add my school to your program? |
| A. |
Please register and tell us the name of your school by completing the "feedback" form on the "Please Help Us Meet Your Needs" page. A representative will contact you once your school has been added. |
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| 5. |
Q. |
What are some of the banks with which you are working? |
| A. |
We partner with financial institutions around the world. Eligible students may view their lender choices after registration. These lenders may change depending upon the student's permanent residence. |
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| 6. |
Q. |
What is the best way to reach the lender or school? |
| A. |
Please click "send a message" in your "Applications in Progress" queue after you log in to your account. |
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| 7. |
Q. |
Are the loans made directly through your organization or indirectly through a bank? |
| A. |
Global Student Loan Corporation is not the lender. We partner with financial institutions throughout the world to provide loan programs that meet students' education loan needs. |
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Application and Application Process
| 1. |
Q. |
What are the steps in the loan application and review process? |
| A. |
There are three general steps in the loan application process - student / cosigner complete and submit the loan application; school certification; lender review and decisioning. First, you must complete your application, including all required information from you and your cosigner, and submit it electronically. Next, your school will review and certify your loan application. Lastly, the lender conducts an initial review of your application and Conditionally Approves your loan. Upon Conditional Approval, you will be asked to print, sign and send back to the lender your application and other loan documents. Upon receipt, the lender will conduct a deeper review of your application and collateral, and complete its final approval decision. After the lender approves your signed loan application, your loan status will change from Conditionally Approved to "Final Approved," and the lender will disburse the loan proceeds directly to the school you will be attending. |
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| 2. |
Q. |
What are the lender's loan terms and conditions? |
| A. |
The loan terms and conditions are set by GSLC's lender partner. Eligible students will be able to view the loan terms and conditions after registration. |
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| 3. |
Q. |
Is there an application fee? |
| A. |
Yes. Currently there is a site usage fee of US$75 which is collected at the end of the application process. |
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| 4. |
Q. |
When can I expect the lender to process my application once I've completed it? |
| A. |
The lender processes each application individually. You are welcome to "send a message" to the lender through your student queue after you've completed your application. |
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| 5. |
Q. |
Are there any additional documents that you require other than the application? |
| A. |
After you complete your application there will be instructions on what additional documents to attach to the application. |
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| 6. |
Q. |
How long does the application process take? |
| A. |
The loan application process is centered around the online application. The timing of the process is dependent on when you and your cosigner complete the questions, when your school of choice certifies your loan application and when the lender reviews the application. |
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| 7. |
Q. |
Does the lender require collateral in the application process? |
| A. |
Yes. The lender requires proof of collateral from either you or your cosigner. The terms and conditions and eligibility requirements are set by GSLC's lender partner. |
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| 8. |
Q. |
Are there any other fees besides the interest rate? |
| A. |
Yes. Please review the lender's loan terms and conditions for detailed information. |
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Cosigner
| 1. |
Q. |
Is a U.S. cosigner required? |
| A. |
No, a U.S. cosigner is not required to secure a Global Student Loan. A cosigner from the borrower's home country is required. Eligible students will be able to review cosigner requirements in greater detail after registration. |
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| 2. |
Q. |
What are the cosigner requirements? |
| A. |
A U.S. cosigner is not required to secure a Global Student Loan. A cosigner from the borrower's home country is required. At this time, only parents or spouses are eligible to be cosigners. Eligible students will be able to review cosigner requirements in greater detail after registration. These requirements are set by GSLC's lender partners. |
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| 3. |
Q. |
I do not have a cosigner from my home country. Can I still apply? |
| A. |
At this time, all applicants must have cosigners from his or her home country. |
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| 4. |
Q. |
What if I am a credit worthy individual and do not have a valid cosigner, even in my home country. Can I still apply for a loan? |
| A. |
At this time, all applicants must have cosigners from his or her home country. |
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Repayment of the Loans
| 1. |
Q. |
When would I need to start paying back the loan? |
| A. |
Please review the lender's loan terms and conditions for repayment questions. Eligible students can view the lender loan terms and conditions after registration. |
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| 2. |
Q. |
How many years do I have to pay back the loan? |
| A. |
Please review the lender's loan terms and conditions for repayment questions. Eligible students can view the lender loan terms and conditions after registration. |
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| 3. |
Q. |
Do I have to stay in the U.S. until after I'm done paying off my loan? |
| A. |
No. |
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PayPal
| 1. |
Q. |
What is PayPal? |
| A. |
PayPal is a payment method for online purchases enabling buyers and businesses to send and receive money online. As of today, PayPal has over 100 million member accounts in 190 countries and regions. One advantage of using PayPal payment method is that it offers faster, safer and easier checkouts and promises to protect customers from revealing their credit card and other financial information to the merchant. |
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| 2. |
Q. |
How do I sign up for PayPal? |
| A. |
You can sign up for a PayPal account by going to https://www.paypal.com. |
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| 3. |
Q. |
How do I use a PayPal as a payment option on www.GlobalSLC.com? |
| A. |
Existing PayPal users who would like to use PayPal payment method when submitting their application payment can click on the "Submit Application" button. New PayPal users who would like to use PayPal as a payment method will be redirected to the PayPal website to sign up for an account and will be presented with the "Submit Application" option when they get back to the www.GlobalSLC.com web site. |
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| 4. |
Q. |
What do I do if I have questions about my PayPal account? |
| A. |
You may contact PayPal customer service by calling 888-221-1161 or go to https://www.paypal.com for support and additional information. |
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